Distribution is terrible for indie TCGs and almost every retailer knows it and is frustrated by it. Players may not know it for certain but they lose because of it too. Point to almost any problem with an indie TCG and it's highly likely that it stems from the incentive structure created by and passed down from distributors.

The current system works for the big corporate TCGs (for which it was built) and for those who have backroom connections that gets them access to lots of product they can flip. It does not work for people who want to continually host events and build indie TCG communities. These are fundamental problems that distribution has no reason to solve. So we're solving them.

The publisher is fully in charge of approving and denying applications, setting discounts, establishing volume limits, and granting Premier status.

Choose the game that you want to sell, create an account, and complete the application. You'll need to provide your business info, documentation, and a summary of your intentions.

Not exactly. This isn't meant to be a “sell whatever you can” enterprise. If you're not looking to actually support the game and have a relationship with the publisher, don't apply.

Once you submit your first application, though, most of your information will be saved to your account, so future applications are much faster.

There are a number of options for payment timeline. If the product is far enough out from its release date, you can choose “Pay Later” and you'll automatically be charged for your order 1-5 weeks before its release date.

If you'd prefer to pay for an order when you place it, or if “Pay Now” is the only option available because the release date is close, that will happen during checkout.

If the publisher has upgraded you to a Premier partner, you will be automatically charged for all of your orders 30 days after they are shipped. Alternatively, you can always pay those invoices before that point through your Account.

Domestic shipping is free for orders over $500. All other orders have a UPS shipping charge presented during checkout.

In-stock orders ship within 3 business days. Pre-orders ship ahead of their release date, and every publisher specifies how far before release they want retailers to have the product.

Just contact us and we'll get it solved. Expect a response easily within 1 business day.

No. Having a written record of everything that has transpired is important for everyone, and we're very quick to respond via email to Support requests.

They can either tell you, and you can contact us via Fulfilled support, or even better, just have the customer contact us via Direct support here.

Not unless there's some act of God, like a ship sinking or a warehouse catching on fire.

That's up to the publisher. Generally, no, unless you've explicitly been told this is the case.

Monthly limits roll over at the beginning of every month, after any orders from the previous month have entered processing. So if you order to your limit on the last day of the month, on a weekend, your limit won't reset until that Monday when your order is processed.

Yes! Just follow the application process and fill out the info as best you can. Check the box that states you don't have proof of business documents and explain what's going on. Generally this will be denied unless you've been expressly asked by a publisher to apply.

For orders, transactions, product damage, shipping issues, website issues, etc. just contact us via the Support link in the footer.

For event inquiries, ordering limits, denied applications, and anything regarding your ordering terms, use the “Email publisher” link on Account -> Applications.